Customer Service Representative

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| Company: Gibson Performance Exhaust | Industry:

Automotive

|
Category:

fixed

| Location:

Coronado California

| AutoJobs #32081 | Expiration Date 2017-02-03 |
Gibson Performance Exhaust

At Gibson Exhaust, WE SELL PERFORMANCE! Our Customer Service Representatives support both consumers and dealers alike.  

 

Work in a fast-paced call-center and support car enthusiasts with purchasing parts for their most prized possession—THEIR CAR

 

This full-time position works M-F 8-5. Dress is casual. Full benefits including medical, paid holidays, PTO, product discounts opportunity for sales incentive bonuses and MORE!

  

More details about the position:

  • Take incoming calls from customers who are placing orders, inquiring about our products, returning product, etc.
  • Enter and process orders/returns
  • Maintain CRM system
  • Answer questions/educate customers, providing purchasing suggestions when necessary
  • Make outbound calls to existing customers for account maintenance purposes as needed
  • Notify Customer Service Supervisors of trends or problems as they occur
  • Perform tasks as assigned by supervisor/managers
  • Take online chat inquires from customers who are placing orders, inquiring about our products, returning product, etc.
  • Occasional travel to trade events to support sales/marketing staff.

Key Role Requirements are:

  • 1 year of previous customer service experience preferred High School diploma or equivalent
  • Ability to maintain professionalism when dealing with challenging customers
  • Automotive knowledge a plus

About Gibson Performance Exhaust
Gibson Performance is the industry’s #1 leading manufacturer of street legal, high performance exhaust systems for trucks, SUV’s, diesel, and offroad. Every Gibson product is designed for hassle free, bolt-on installation with professional looking results. Applications are available in aluminized or stainless steel and remarkably engineered to ignite the maximum performance of the engine. Gibson Performance exhaust systems exceed the performance advantages of all other systems on the market today. We are the industry’s most cost-effective, reliable, and trouble-free power producing exhaust system!

Date Posted: 2017-01-09 14:22:42

 
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