IT Administrative Assistant

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| Company: Toyota of Fort Walton Beach | Industry:

Automotive

|
Category:

Admin

| Location:

Fort Walton Beach Florida 32547

| AutoJobs #33635 | Expiration Date 2017-09-01 |
Toyota of Fort Walton Beach IT Assistant will support the IT Department in all IT (Information Technology) functions in the company through assisting in technology operations. The IT Assistant should have a working knowledge of all IT and computer systems used in the company. He or she should have a solid technical background with some previous IT-related Experience. The mission of the IT Assistant is to work in collaboration with the IT Manager to ensure IT systems are efficient and functioning within the limits of budget, time and specifications of the company. Actively participates in outstanding support and accepts responsibility in maintaining relationships that are equally respectful to all. Supports IT department leadership and staff through the performance of administrative functions including all end-user systems (telephone, PC workstations, OEM Systems, etc. for the IT Department, project support.
  • Perform general IT related administrative duties including fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities
  • Provide administrative support to the Leadership team and staff.
  • Assists the IT Manager in all technology operations and evaluating them per established goals
  • Enforce IT policies and systems to support the Company’s effectiveness.
  • Serve as liaison via the IT Ticketing System between users, operations, and personnel in the areas of system performance, modifications or troubleshooting.
Other duties as assigned.
  • General IT Office responsibilities
  • Answers incoming calls/ IT tickets
  • Documents, tracks, and monitors each problem to facilitate a timely resolution using IT Ticketing System.
  • Relay on established guidelines and instructions to perform daily job functions
  • Works under immediate supervision and reports to a supervisor.
  • Organizes meetings, meeting materials.
  • Composes drafts for weekly agendas and other documents as requested.
  • Works with and assists the Media Department Manager on miscellaneous tasks
KNOWLEDGE AND SKILLS REQUIRED:
  • Computer skills: Microsoft Operating Systems (Windows 7, 8, 10, Server 2012, 2016), Microsoft Office Suite (Outlook, Word, Excel, Publisher, PowerPoint, etc.), the Internet and other research tools, word-processing and databases.
  • Some working knowledge of IP Phone Systems (i.e. ShoreTel, etc.)
  • Strong ability to troubleshoot office equipment: i.e., copier, printer, scanner, etc.
  • Ability to quickly grasp complex situations.
  • Ability to work independently and as a team member, as well as accept direction.
  • Ability to communicate appropriately with all levels of staff including departmental managers.
  • Ability to excel in and perform effectively in high-volume environments
 
 
We look forward to hearing from you.
 
NO PHONE CALLS PLEASE.
"Apply Now" below.
 
Toyota of Fort Walton Beach
Fort Walton Beach, FL 32547

Date Posted: 2017-04-17 15:52:08

 
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