Bilingual Auto Dealer Business Development Representative

| Company:

Sweetwater Ford Sweetwater

| Location:

Sweetwater Texas

| AutoJobs #32358 |

Great Opportunity with a Growing Company!

Seeking High Energy Career Minded Individual for Bilingual Business Development Center Representative!

Creates Exceptional Auto Purchase and Service Experiences!

  • 5 day work week
  • Learn while you earn.  Hourly wage plus incentives
  • Opportunity to gain experience and grow
  • Employer paid benefits including paid time off and medical coverage after the first 90 days of employment. 

Ideal Candidates will have:

  • Must be Fluent in Spanish 
  • High School Graduate
  • Prior Telephone Marketing and/or Retail Sales experience is a plus
  • PC Proficient
  • Ability to learn product knowledge and word tracts related to creating exceptional experiences.
  • Must Pass Background Check, Drug Test, and Motor Vehicle Record Check

Essential Duties include the following. Other duties may be assigned as deemed appropriate by the General Manager. 

  • Answer all incoming sales calls according to a proven, pre-set script, and schedule a sales appointment.
  • Log all customer comments into Promax (CRM)
  • Schedule follow-up contact if no appointment is made in CRM.
  • Confirm scheduled appointments.
  • Reschedule “no-show" customer appointments.
  • Follow up with sales department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
  • Update customer changes in database.
  • Contact current customer base on current marketing incentives to generate additional traffic.
  • Respond to customer website requests (internet inquiries).
  • Contact internet clients via email and phone to schedule a sales appointment.
  • Notify necessary departments to inform of appointments set.
  • Forward all customer concerns to the correct department manager and follow-up.
  • Back up team members when needed

 Job Requirements

  • A good attitude and strong work ethic
  • Pleasant and engaging phone persona
  • Strong record of positive customer satisfaction results
  • PC Proficient

Personal Accountability

  • Teamwork
  • Attendance
  • Professional Appearance

PHYSICAL DEMANDS 

Sitting for long periods of time; Typically may bend, stoop, lift or carry objects weighting up to 25 pounds in support of dealership activities. 


 
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