Great Opportunity with a Growing Company!
Seeking High Energy Career Minded Individual for Bilingual Business Development Center Representative!
Creates Exceptional Auto Purchase and Service Experiences!
- 5 day work week
- Learn while you earn. Hourly wage plus incentives
- Opportunity to gain experience and grow
- Employer paid benefits including paid time off and medical coverage after the first 90 days of employment.
Ideal Candidates will have:
- Must be Fluent in Spanish
- High School Graduate
- Prior Telephone Marketing and/or Retail Sales experience is a plus
- PC Proficient
- Ability to learn product knowledge and word tracts related to creating exceptional experiences.
- Must Pass Background Check, Drug Test, and Motor Vehicle Record Check
Essential Duties include the following. Other duties may be assigned as deemed appropriate by the General Manager.
- Answer all incoming sales calls according to a proven, pre-set script, and schedule a sales appointment.
- Log all customer comments into Promax (CRM)
- Schedule follow-up contact if no appointment is made in CRM.
- Confirm scheduled appointments.
- Reschedule “no-show" customer appointments.
- Follow up with sales department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
- Update customer changes in database.
- Contact current customer base on current marketing incentives to generate additional traffic.
- Respond to customer website requests (internet inquiries).
- Contact internet clients via email and phone to schedule a sales appointment.
- Notify necessary departments to inform of appointments set.
- Forward all customer concerns to the correct department manager and follow-up.
- Back up team members when needed
- A good attitude and strong work ethic
- Pleasant and engaging phone persona
- Strong record of positive customer satisfaction results
- PC Proficient
- Professional Appearance
Sitting for long periods of time; Typically may bend, stoop, lift or carry objects weighting up to 25 pounds in support of dealership activities.