• Receive repair orders from dispatcher and take to stall area. 
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. 
• Diagnose cause of any malfunction and perform repair. 
• Communicate with parts department to obtain needed parts. 
• Save and tag parts if the job is under warranty or if requested by the customer. 
• Examine the vehicle to determine if additional safety or service work is required. 
• Notify service advisor immediately if additional work outlined is not needed or required. 
• Notify service advisor immediately if repairs cannot be completed within the time promised. 
• Document work performed. 
• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands. 
• Supervise work of any apprentice technicians as assigned. 
• Attend factory-sponsored training classes. 
• Keep abreast of factory technical bulletins. 
• Ensure that customers cars are kept clean. 
• Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times. 
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes. 
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

• High school diploma or the equivalent. 
• Ford certified 
• ASE certification is preferred. 
• General mechanical skills. 
• Valid drivers license and a good driving record. 
• Good Judgment 
• All applicants must be authorized to work in the USA 
• All applicants must perform duties and responsibilities in a safe manner 
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license 

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