Automotive Service Advisor

| Company: Tanner Motors | Industry:

Automotive

|
Category:

Fixed

| Location:

Brainerd Minnesota 56401

| AutoJobs #34444 | Expiration Date 2018-09-19 |
Tanner Motors

Tanner Dodge Jeep Ram in Brainerd, MN seeks a full time Automotive Service Advisor to sell and schedule needed service work.

 
The Service Advisor is responsible for building strong guest relationships and scheduling the technicians time. They greet and consult guests on service needs, perform  thorough vehicle walk around inspections as part of the write-up, sell and up sell services by emphasizing value, keep guests updated on services, field all live service calls and take ownership of the guests experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the guest.
 
Responsibilities:
  • Set, confirm and prepare for customer appointments to expedite their service experience.
  • Greet customers in a timely and friendly manner.
  • Determine vehicle needs based on customer information, factory recommended service and a vehicle walk-around
  • Generate repair order - explain to the customer cost, service process and time estimates in detail
  • Follow-up with customers on the status of their vehicle
  • Create a great vehicle delivery experience to ensure satisfaction - educate on completed work and Survey follow up
  • Interact daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and other Managers
Job Qualifications:
  • High School diploma or equivalent
  • Must have great people skills - sales and customer service experience with a positive attitude!
  • Organization and follow-up skills
  • Ability to set and achieve targeted goals
  • Ability to thrive in a fast-paced environment with many priorities
  • Prior sales experience preferred but not required
  • Must have valid driver's license and safe driving habits
  • Organization and follow-up skills
  • Computer literate
We offer:
  • Competitive wages
  • Benefits
  • Health and Disability Insurance
  • Advancement opportunities
     
Please apply below with resume or call Mark Hawkins at (218) 829-3597

Date Posted: 2017-09-19 15:55:49

Apply Now
 
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