Automotive Parts Counter | Tropical Ford Orlando FL

$50k-$60k | Auto Dealer Parts Counter Sales Jobs | Tropical Ford Orlando FL 32837

Tropical Ford
9900 S. Orange Blossom Trail
Orlando, FL 32837

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
  • Sets up orders for daily shipment, delivery or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps counter areas clean and uncluttered.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.
  • Other tasks as assigned.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Tropical Ford
  • Location
    Orlando, Florida
  • Posted
    2 months ago
  • Category
    Parts / Management
  • Region
    Southeast
  • Income Range
    50,000-60,000