Auto Dealer Receptionist | No Experience Required | Fields BMW Winter Park FL

$25k-$35k | Auto Dealer Receptionist Jobs | No Experience Required Jobs | Fields BMW Winter Park FL 32789

Fields BMW Winter Park
963 Wymore Rd
Winter Park FL 32789

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller’s business, and direct the caller to their destination.

Must be able to work Monday – Friday 11:30 AM to 8:00 PM / Saturdays 7:30 AM to 6:00 PM (with one day off during the week)

Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.

Responsibilities

  • Calculate the customer’s bill using the dealership’s computer system
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours on weeknights & weekends
  • Ability to communicate customers’ interests needs and requests to management and sales personnel
  • Professional personal appearance
  • Acceptable motor vehicle driving record according to dealership guidelines

What We Offer

  • Medical
  • Dental
  • Vision
  • 401(k) Plan
  • Personal Time Off
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Discounts on products and services

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Winter Park, Florida
  • Posted
    2 months ago
  • Category
    Dealership Support
    Entry Level
  • Region
    Southeast
  • Income Range
    30,000-40,000