Automotive Service Advisor | Jerry’s Chevrolet Leesburg VA

$70k-$100k+ | Auto Dealer Service Advisor Jobs | Jerry’s Chevrolet Leesburg VA 20176

Jerry’s Chevrolet
18 Fort Evans Rd NE
Leesburg VA 20176

Jerry’s Chevy of Leesburg is seeking an experienced Service Advisor with previous General Motors experience. We are uniquely committed to our employees, offering the best training, career advancement, and benefits. We are 100% focused on delivering an excellent customer experience and forging long-term, repeat business relationships with all our customers. We offer an ideal pay plan and benefits to the candidate that brings the right level of professionalism, customer synergy, and experience. Suppose you are looking for an opportunity to drive your career to the next level by working for the best Chevy Service Department in Northern Virginia, and you meet our qualifications. In that case, we want to talk to you! Apply today!

Job Responsibilities

As an Automotive Service Advisor, you will be responsible for directing and coordinating activities concerned with servicing, operation, and maintenance of automobiles.
Additional responsibilities include:

  • Greeting customers and assisting them with any inquiries they may have
  • Performing vehicle walk-around and documentation of customer concerns to enable the technician to diagnose and service the vehicle accurately the first time
  • Consulting with the customer on applicable service specials
  • Prioritizing required services and providing options upon request
  • Documenting declines for services and asking for follow-up on future service considerations
  • Keeping the customer informed on completion times, service expenses, and possible changes
  • Remain involved in the delivery of the vehicle to the customer upon completion of servicing and ensuring any customer concerns are addressed
  • Providing a high level of support for all owner inquiries, whether by phone or in person, to ensure the customer does not get mishandled
  • Spending quality time building a relationship with the customer
  • Maintain a superior CSI score

Job Qualifications

Successful candidates for the Automotive Service Advisor must know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Additional requirements for the Automotive Service Advisor role include:

  • At least one year of Automotive Service Advisor experience at a franchised dealership
  • Valid Driver’s license
  • DealerTrack DMS experience preferred but not required
  • Ability to learn software programs quickly
  • Ability to pass a pre-employment screening

WE OFFER:

  • An excellent pay plan with commissions
  • Ongoing professional training
  • Flexible scheduling
  • Medical & Dental
  • 401(k) Retirement
  • Paid Vacation

Jerry’s Automotive Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Leesburg, Virginia
  • Posted
    3 months ago
  • Category
    Service Department
  • Region
    Southeast
  • Income Range
    70,000-80,000