Service Advisor | Volkswagen Flemington NJ

$70k-$80k | Auto Dealer Service Advisor Jobs | Volkswagen Flemington NJ 08822

Flemington Volkswagen
213 US-202
Flemington NJ 08822

Auto Dealer Service Advisor Jobs | Responsibilities

  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians’ time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Success Index at or above company standards.
  • Assist in diagnosing vehicle problems, order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.

Auto Dealer Service Advisor Jobs | Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license

Auto Dealer Service Advisor Jobs | Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Discounts on products and services
  • Above average industry pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

View more | Auto Dealer Service Advisor Jobs | Volkswagen | on AUTOjobs.com

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  • Company
    Auto Jobs
  • Location
    Flemington, New Jersey
  • Posted
    1 week ago
  • Category
    Service Department
    Entry Level
  • Region
    Mid Atlantic
  • Income Range
    70,000-80,000