Service Manager | New Car Dealership Orlando FL

$100k-$125k | Auto Dealer Service Manager Jobs | New Car Dealership Orlando FL 32818

New Car Dealership
7810 W Colonial Dr
Orlando FL 32818

The Service Center Manager helps lead a team of service professionals to deliver exceptional value and satisfaction to our customers on a continuous basis. Plan, train, lead, and monitor the performance of service advisors, service technicians and porters to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.

At least 3-5 years of automotive service experience is required.

Auto Dealer Service Manager Jobs | Responsibilities

  • Oversee operations in an auto service department to ensure compliance with quality standard
  • Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
  • Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
  • Oversee the hiring and training of an effective auto service team
  • Maintain accurate record of all accounts and relevant financial information
  • Monitor inventory to regulate and ensure availability of required vehicle parts
  • Ensure automotive service staff comply with environmental laws and regulations
  • Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
  • Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
  • Assign and schedule work duties to auto service staff according to their skills
  • Follow up with customers to obtain feedback and ensure they are satisfied with received service
  • Maintain and manage work flow of shop
  • Monitor productivity, proficiency, and efficiency of the shop and technicians

Auto Dealer Service Manager Jobs | Qualifications

  • Strong leadership skills are a must
  • Outgoing, positive, energetic personality is a must
  • Desire to coach and train team to exceed their goals
  • Excellent computer skills needed
  • Excellent customer service skills
  • Ability to be analytical, problem solve and multitask
  • Self-motivated, enthusiastic presence in a team environment
  • Strong written and communications skills
  • Must have valid driver’s license, clean driving record, and be able to pass a pre-employment drug screen and background check

We offer Medical, Dental, Vision, PTO and 401K with company match. Employees are eligible for parts and service discounts. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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  • Company
    Auto Jobs
  • Location
    Orlando, Florida
  • Posted
    3 weeks ago
  • Category
    Service Department
  • Region
  • Income Range