Director of Sales Operations | Fort Collins CO | Greeley CO | Cheyenne WY

Auto Sales Manager Jobs | Fort Collins CO | Greeley CO | Cheyenne WY

Ken Garff Automotive Group
4700 E Boardwalk Dr
Fort Collins CO 80525

We are growing and are currently looking for a talented Director of Sales Operations that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Auto Sales Manager Jobs | SUMMARY:

The Director of Sales Operations will cover dealerships in Fort Collins, Greeley and Cheyenne WY, and is the liaison between Ken Garff Automotive Corporate and our dealership network, and shares accountability for the execution of companywide sales strategy related to New and Used Vehicles. The broader role of this position is to understand, train, oversee and track progress related to strategies tied to business goals and objectives. The more specific role includes: Helping GM, GSM, Sales Managers (new & used) and F&I run efficient and profitable departments through productive staffing, inventory management, vehicle disposition, desking training, sales process execution, engaging customer follow up and customer retention strategies.

Auto Sales Manager Jobs | The key competencies for this role include:

  • Results Orientation – the ability to plan and achieve business goals within the timelines established
  • Teamwork – ability to work with others to effectively enhance results or processes
  • Problem Solving – ability to root cause problems and present solutions
  • Interpersonal Skills – the ability to interact with employees and customers at all levels
  • Communication – ability to identify and deliver critical information to the appropriate parties
  • Leadership & Example Setting – the ability to motivate dealership employees and model desired behaviors
  • Financial Acumen – the ability to understand and analyze dealership financial numbers while looking for opportunities to enhance effectiveness
  • IT – proficient in the use of Dealer Management Systems and dealership Sales related software


  • Dealer visits in and out of state (limited travel)
  • Execute strategies to support Customer Retention, Business Growth and Profitability
  • Support, train, motivate, counsel, and monitor the performance of Sales department staff
  • Execute Sales Training for GSM, Sales Managers and Sales Advisors, including role-play
  • Assist managers in creating, maintaining and executing a training calendar for Sales
  • Understands, teaches and aids in the proper execution of the KG Opportunity Conversion processes including Sales Advisor and Sales Manager customer follow up (for Fresh Up, Phone, Internet, Off-Lease and Service Drive)
  • Analyze Used Vehicle acquisition, inventory, pricing, marketing and sales for effectiveness and compliance
  • Analyze the performance of the Sales departments using: Apps, efficiency and productivity control, manufacturer reports, survey data, CRM reporting and monthly forecasts
  • Inventory Management knowledge and training for managers
  • Participate and train Garff Management Routines, including Garff Management Meetings
  • Ensure Ken Garff Company Standards are in place and properly executed in dealerships
  • Assist in recruiting and hiring of Sales and Sales Management staff as needed
  • Participation and Support of cross-functional team initiatives tied to business goals
  • Understand, keep abreast of, and comply with Factory Programs/P&P, federal, state and local regulations that affect sales operations, such as Non-Public Information protection (Privacy), Red Flags, OFAC, Lenders, etc.
  • Understand factory incentive programs and make recommendations on how to maximize factory programs
  • Carry out management responsibilities in accordance with the Company’s policies and applicable laws

Auto Sales Manager Jobs | QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance.

Auto Sales Manager Jobs | EDUCATION and/or EXPERIENCE:

  • Minimum 5 years’ experience with in-dealership Sales Management or equivalent Sales Management / Manufacturer experience
  • Knowledge of the automotive industry and fundamentals of dealership analytics
  • Bachelor’s degree with Business Management emphasis or equivalent work-related experience
  • Proven ability to lead groups of staff and projects
  • Self-Directive – proven ability to accomplish business goals and results
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
  • Ability to write routine reports and correspondence
  • Ability to speak and communicate effectively before groups of customers or employees of organization.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Reynolds Dealership Management System (and others), internet, Microsoft Office Products

Light work. While performing the duties of this job the employee is regularly required to listen and speak as part of expressing or exchange ideas. The employee utilizes a computer necessitating repetitive motion of wrists, hands and fingers.

While performing the duties of this job the employee is regularly in an office environment. The employee is not substantially exposed to adverse environmental conditions.


This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.  While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.

We are an Equal Opportunity Employer


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  • Company
    Auto Jobs
  • Location
    Fort Collins, Colorado
  • Posted
    2 months ago
  • Category
    Sales / Management
  • Region
    Mountain / Southwest
  • Income Range