Automotive Business Development Manager Job

Automotive Business Development Manager Jobs – BDC Manager Jobs

David McDavid Honda Of Irving
3700 W Airport Fwy
Irving TX 75062

David McDavid Now Hiring an Experienced BDC Manager!

This position will require a hands on leader who prides themselves in growing and developing professional BDC associates to support the stores with scheduling.

Automotive Business Development Manager Jobs – Responsibilities and Qualifications

The Service BDC Manager is responsible for answering and responding to service inquiries. It is also the responsibility of the Service BDC Manager to schedule service appointments for customers on-line and on the phone in a timely manner.

  • Make and receive a high volume of inbound/outbound calls
  • Respond to phone inquiries in an efficient professional manner
  • Set service appointments for customers and pair with service advisor
  • Answer and provide vehicle status to customers as requested
  • Maintain a log of daily activities and completed daily tasks
  • Set service appointments
  • Follow up with customers to confirm appointments
  • Follow up with service customer regarding satisfaction of previous visit
  • Utilize the manufacturer’s prospecting and marketing tools if applicable
  • Previous experience setting up/running/managing an Automotive BDC is required
  • Previous experience with Internet/Web response centers is a plus
  • Previous CRM experience is a plus
  • Previous experience with Website/SEO/SEM knowledge is a plus
  • Great communication and customer service skills is required
  • Excellent phone presence is required
  • Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
  • Prior call center, or BDC experience required
  • Ability to speak multiple languages is a plus
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Automotive Business Development Manager Jobs – Benefits

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock equity grant awards (select management and front-line team member’s eligible!)
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 8 weeks paid pregnancy leave (disability leave)
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Digital career path tool to assist with career development
  • Continuous training through Asbury University
  • Professional growth and development opportunities
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on vehicle purchases, parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives
  • Aggressive Employee referral program with bonus opportunities

View more – Automotive Business Development Manager Jobs – BDC Manager Jobs – on AUTOjobs.com

  • Company
    Auto Jobs
  • Location
    Irving, Texas
  • Posted
    3 weeks ago
  • Category
    Sales / Management
    Service Department
  • Region
    Southwest Central