Automotive Service Advisor

Kia of Tallahassee seeks an Automotive Service Advisor in Tallahassee, FL.

Privately owned dealership seeks motivated and enthusiastic individuals to join our growing, client-focused and high performing team as an Automotive Service Advisor.  Service Advisors communicate directly with the customer during all stages of the service appointment, providing diagnosis and recommendations for service, repairs and vehicle maintenance. The ideal candidates will be passionate about the brand and possess outstanding interpersonal skills.


  • Perform and maintain Service Reception inspection on all service vehicles. This includes recording body damage and noting the repair needs of each vehicle being serviced.
  • Demonstrate courteous behavior to customers both on the phone and in person.
  • Take time with customers to understand and accurately capture their vehicle concerns
  • Present diagnosis and provide repair recommendations from the service maintenance menu
  • Generate and manage service documentation: complete repair orders; obtain necessary customer signatures; generate quotes and estimates
  • Keep the customer informed of their vehicle repair status
  • Understand all federal, state and local laws that govern automobile repairs
  • Understand the terminology of the automobile business and keep abreast of technical changes and recalls


  • High school diploma or equivalent
  • Valid in-state driver’s license
  • Prior experience providing exceptional client service
  • Detail oriented, with excellent communication skills
  • Must be client focused.
  • Extremely proficient with computers/smartphones
  • Knowledgeable in word processing software and CRM systems (not required)
  • Fluent bilingual Spanish-English reading, writing, and speaking skills preferred (not required) for at least one available position
  • Must pass pre-employment testing to include background check, drug screening and a valid driver’s license


  • Full-time position


  • Ongoing company-wide training
  • Aggressive pay plans with growth opportunities
  • Professional, enthusiastic and supportive work environment
  • Full benefits including medical, dental, vision and 401K


Please apply below.

Kia of Tallahassee
Tallahassee, FL 32304

  • Company
    Kia of Tallahassee
  • Location
    Tallahassee, Florida
  • Posted
    6 months ago
  • Category
    Service Department
  • Region
    South Central