Service Advisor / Writer | Marty’s Chevrolet Bourne MA

$70k-$90k | Automotive Service Advisor Jobs | Marty’s Chevrolet Bourne MA 02532

Marty’s Chevrolet
420 MacArthur Blvd
Bourne, MA 02532

Marty’s Chevrolet is growing and seeking experienced and highly motivated candidate(s) for the Service Advisor position. We are looking for someone who can provide our customers an excellent experience by going above and beyond in customer satisfaction. Experience in direct repair is a must, as you will be thoroughly explaining recommended services to customers and verifying best procedures with technicians.

Why work for Marty’s?

After 57+ years in business, our key to success has been and always will be our Mission Statement:

Marty’s is an automotive dealership engaged in the sale and service of trucks and cars. We strive at every opportunity to serve our customers and our community to the fullest of our abilities. We believe that “our people are our greatest asset”. Every individual effort is an integral part of our dealership. By working together as a team, we will continue to grow and prosper in our mutual endeavors, striving for professional growth and customer satisfaction.

Responsibilities include, but not limited to:

  • Greet customers as they arrive and guide them through the repair process by asking questions and being attentive to their responses/ concerns with their vehicle
  • Maintain customer satisfaction, answer customers’ inquiries, and resolve situations.
  • Deliver and discuss pricing estimates with customers as well as promoting service specials
  • Coordinate vehicle repairs with technicians
  • Process Warranty Claims
  • Build relationships & create customers for life
  • Bring your best positive attitude with you every day
  • Assist management with departmental growth
  • Maintain timely paperwork processing
  • Monitor and ensure technician productivity


  • General automotive knowledge
  • Excellent customer service disposition
  • Strong communication, selling and customer service skills.
  • Great organizational skills
  • Knowledgeable with computers a must
  • Self-Motivation and the ability to work well with others
  • Strong work ethic and willingness to get the job done
  • Leadership ability
  • Team building skills
  • High School Diploma or GED
  • Valid U.S. driver’s license

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 10 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay


  • Service Writing: 2 years a plus!


  • Driver’s License (Required)

Work Location: One location


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  • Company
    Marty’s Chevrolet
  • Location
    Bourne, Massachusetts
  • Posted
    4 weeks ago
  • Category
    Service Department
  • Region
    New England
  • Income Range