Service Manager | Alma Ford Lincoln

$90k-$100k | Automotive Service Manager Jobs | Alma Ford Michigan 48801

Alma Ford Lincoln
2051 W Monroe Rd
Alma MI 48801

The My Auto Group is one of the region’s best dealerships, serving the Muskegon Community in Michigan. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We’re interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

Here at The My Auto Group, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team.

Automotive Service Manager Jobs | What We Offer

  • A great pay plan
  • Ongoing professional training
  • Flexible scheduling
  • Medical & Dental
  • 401(k) Retirement
  • Paid Vacation

Automotive Service Manager Jobs | Responsibilities

  • Assist customers in servicing, repairing and explaining each service need.
  • Understanding customers’ requirements and concerns; matching requirements and concerns to various service options.
  • Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
  • Keeps abreast of new products, features, accessories and attend product training as required.
  • Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
  • Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
  • Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.

Automotive Service Manager Jobs | Qualifications

  • A minimum of 3 years of experience as a Service Manager is required.
  • Strong focus on providing excellent customer service.
  • A high school diploma is required.
  • Automotive Service Management / Dealership: 5 years
  • Clean and valid Driver’s License


View more | Automotive Service Manager Jobs | on

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  • Company
    Auto Jobs
  • Location
    Alma, Michigan
  • Posted
    3 months ago
  • Category
    Service Department
  • Region
    Great Lakes
  • Income Range