Automotive Service Manager Job

Service Manager jobs – Automotive Jobs

Hometown Tire Pros
1021 Mechem Dr.
Ruidoso, NM 88345

Are you ready for a better quality of life?  Are you tired of the commute in heavy traffic to get to work?  Then the beautiful resort town of Ruidoso, NM is for you.  You will enjoy small community living and ideal year round weather.  If this sounds good to you, submit your resume today!

Service Manager Jobs – Description


  • Oversees all shop activity including but not limited to ensuring all work orders for tires, service repairs, automotive accessories, preventative maintenance, diagnostic work, and all other products are carried out accurately and effectively. Provides leadership and direction to all members of the service department.  Plans and manages the workflow of the shop.

The Service Manager is expected to demonstrate core behaviors that help us provide the level of service that customers expect here at Hometown Tire Pros.

  1. Drive – Self-motivated to act and to do more than what is expected to deliver excellent service.
  2. Desire to Learn – Actively seeks to build or acquire new knowledge to improve and develop skills.
  3. Detail Oriented – Completes tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures.

Service Manager Jobs – Essential Functions

  • Directs the service department in the diagnosing of the customer’s needs recommending the appropriate products and services. Is hands on in performing repairs accurately and in a timely fashion.
  • Perform advanced removal and replacement, and diagnostic work accurately according to daily work orders. Must be proficient in all front-end services including brakes, alignments, and suspensions.   Necessary mechanical skills include but not limited to proficiency in tune-ups, electrical problems, conditions between computer, ignition and mechanical problems, anti-lock brake systems, all non-computerized accessories and driveability problems.
  • Knows, understands, and performs general service duties, and learns and maintains current product knowledge on tires, service, and other product lines.
  • Verifies with the service department that the appropriate services have been completed. Prepares accurate estimates and billings for customers.
  • Assist manager with daily operation of the facility through pricing work orders, requisitioning parts, shop organization and supervision of members of the service department.
  • Knows, understands, and performs all duties of all technicians and willingly assists the service department in the completion of all duties.
  • Builds a loyal customer base by establishing a trusting relationship founded on integrity and fairness. Demonstrates a sincere concern for customers.
  • Presents a warm, friendly, knowledgeable, and professional image to customers and employees.

Service Manager Jobs – QUALIFICATIONS

  • To perform this job successfully, the right candidate must be able to perform all essential duties and maintain an encouraging, uplifting attitude in doing so. The requirements listed below are representative of the knowledge, skill and/or ability required.

Service Manager Jobs – EDUCATION and/or EXPERIENCE

  • Preferred Certified Master Technician.
  • Accepted ASE certifications: Suspension and Steering, Brakes and Alignments.
  • Advanced automotive maintenance, removal, and replacement knowledge/skills.
  • Previous shop management in auto service industry.
  • High school diploma or GED required.
  • Must hold valid driver’s license.

Service Manager Jobs – BENEFITS OFFERED:  Excellent pay, bonus program, IRA retirement plan, Paid time off, 6 major holiday’s observed, employee discounts and 5 day work weeks, NO SUNDAY”S.

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  • Company
    Hometown Tire Pros
  • Location
    Ruidoso, New Mexico
  • Posted
    3 weeks ago
  • Category
    Service Department
  • Region
    Mountain / Southwest
    Southwest Central
  • Income Range