Internal Job Title: Concierge – Drive Operations

Employment Type: Full-time with benefits after 60 days

Wages: $17.00 per hour worked

Schedule: Monday to Friday 7am-4pm or 10am-7pm & Saturdays from 8am – 5pm

Company Overview:

• Family-owned & Operated since 1982
• State of the Art Facility
• Honest, Inviting, & Innovative Culture
• Paid Time Off
• Health Insurance covered at 75% and Complimentary Life Insurance
• Dental, Vision & Supplemental Insurance Plans at group rates
• 401K & Matching Employer Contribution
• Tenured Leadership Team
• Opportunities for Growth & Development

Qualifications:

• Professional driving experience with excellent parking record
• Work with a sense of urgency while maintain safe driving protocols
• Detail-oriented and attentive to customers’ needs
• Ability to easily engage in conversation and personalize customer interactions
• Manual & automatic transmissions experience is preferred
• Superior work ethic, dependability and professionalism
• Current driver’s license with less than 2 points
• High school diploma or equivalent

Physical Requirements:

• Surroundings: position requires to move throughout the company facility for most of the shift, spend time outdoors exposed to the weather, and spend some time indoors in air-conditioned areas
• Infrequently: sitting
• On a regular basis: standing, walking, bending, twisting and/or stooping, kneeling and/or squatting, climbing stairs, lifting, reaching and/or lifting overhead, grabbing with hands, pushing and pulling heavy machinery

Job-Specific Duties May Include:

•  Proactively acknowledge and engage all guests visiting the Dealership following Pacific BMW’s standards
• Assist with shuttle driving and delivering cars to customers, technicians and the car wash safely and efficiently
• Understand and execute the basic processes that occur on the Drive such as lane designation, hats program, the role of advisors and the keybox
• Utilize the tire pressure monitor and perform oil/coolant top-offs
• Check that all cars have been properly cleaned before customer picks up car
• Follow all procedures related to the Tag Program and Get Ready Log
• Assist with opening and closing procedures
• Help Service Advisors and technicians as needed
• Familiarize and utilize the Dealership computer programs such as MDL
• Give assistance with off-loading vehicles from tow trucks
• Check-in vehicles on the service drive while ensuring all damages are noted accurately
• Organize vehicles on-site and off-site following supervisor’s guidance

Disclaimer: To qualify for employment, the top candidates must submit to a pre-employment investigation that includes a background check, MVR, drug testing & previous employment verification. You can expect further notification of the status of your application within two to three weeks. We will inform you whether or not you have been selected to interview.

Pacific BMW is an Equal Opportunity Employer with a Drug-Free work environment.