Service Scheduler

BDC Jobs | Service Scheduler Jobs | Edmond OK 73013

Edmond Hyundai
14137 N Broadway Ext
Edmond OK 73013

Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then Edmond Hyundai/Genesis of Edmond is the right fit for you!

We are seeking an individual to serve as the Service BDC Assistant Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on inbound and outbound call quality and performance, and daily communication with Service BDC Coordinator to maintain department standards.

Requirements:

  • Works well in a team environment
  • Happy and Positive Attitude
  • Proficiency in MS Office (MS Excel and MS Word)
  • Excellent time management skills and the ability to prioritize work and handle work flow
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • Must be able to work under pressure
  • Must have a valid driver’s license
  • Reliable source of transportation

Benefits

  • Full Benefits
  • Paid vacations
  • 401K plan
  • Bonus Incentive

Job Responsibilities:

  • Train new employees as needed on processes, procedures, and goals of the department
  • Assist with coordinating service BDC agents on performance and duties
  • Produce daily, weekly and monthly reports
  • Continued learning of new systems and products

Skill/Qualifications:

  • Excellent communication both written and verbal
  • Excellent organizational skills
  • Works well within a team environment as well as independently
  • Time management skills required – dependability
  • Familiarity with CRM / Xtime software is a plus
  • Strong knowledge of Microsoft office products and Google Suite
  • A background in Automotive Service department
  • Ability to pass criminal background check

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Ted Moore Automotive Group
  • Location
    Edmond, Oklahoma
  • Posted
    2 months ago
  • Category
    Service Department
  • Region
    Southwest Central
  • Income Range
    40,000-50,000