Warranty Administrator

Warranty Administrator Jobs | Flagstaff AZ 86004

Planet Chrysler Dodge Jeep Ram
5190 N. Test Dr.
Flagstaff, AZ 86004


Job Description

Planet Chrysler Dodge Jeep Ram is hiring for a Warranty Administrator. Through the pandemic Planet has thrived and need to expand to accommodate the traffic we are experiencing Sales and Service.

Chrysler has been busy bring new products to market like the Ram TRX Truck, the Grand Wagoneer, the Grand Cherokee 3 row, the Hybrid Wrangler, and the V-8 Wrangler just to name a few. Planet has been awarded 16 national awards in the last 20 years. Including the JD Powers award of Excellence for Customer Service in 2020.

  • $500 SIGN ON BONUS
  • Stability — Family owned since 1999
  • Promote from within
  • ALL Factory Training, and Training paid by Planet
  • Employee discounts for Parts, Service, and Sales
  • 401k with a 7% match by Planet
  • 75% of Individual Medical Insurance Premium paid by Planet
  • $50,000 Term Life Insurance paid by Planet
  • Paid Sick and Vacation time
  • Five Day work week
  • No Sundays
  • Christmas Bonuses and Longevity Bonus yearly
  • Large Inventory with a Busy Service Department

Warranty Administrator Job Responsibilities:

  • Receive Warranty tickets from Advisors
  • Verify all information required is supplied by both Advisors and Technicians prior to submission to Chrysler
  • Submit claims to Chrysler and obtain all missing information when requested
  • Work with the Parts Department to verify pricing and the return of Warranty parts
  • Support advisors by answering and setting appointments
  • Obtain and maintain Factory Certification

Warranty Administrator Qualifications:

  • Language Skills Ability: Read, write and understand short correspondence with management, advisors, parts, and technicians. Read and interpret safety rules, guidelines and general business operating instructions outlined by Planet. Read, type, and understand proper grammar in written/typed communication.
  • Mathematical Skills Ability: Add, Subtract, Multiply, and Divide so that you can understand, interpret Warranty allowable times for each job .
  • Reasoning Ability: Apply a common sense understanding to carry out instructions furnished verbally, in writing, or via electronic communication. Solve practical problems and come up with solutions to simple challenges that occur in life. You must maintain a great attitude to be successful in this position.
  • Strong Teamwork skills
  • Strong work ethic
  • Must be able to perform the physical requirements of the position

Covid-19 precautions include:

  • Social distancing in place
  • Sanitizing, disinfecting, or cleaning procedures in place
  • Personal protective equipment provided
  • Plastic shields at work stations and desks
  • Temperature Screening
  • Mask wearing required

Compensation: This position pays an hourly component plus a commission based upon completed and paid submissions through Chrysler. Hourly rate and commission rates dependent on experience. Pay is consistent due to the the Service Department being busy year round. We will pay you while you learn Chrysler warranty and focus on helping you maximize your earning potential.

Planet is an Equal Opportunity Employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by the federal, state, or local laws

Applicant Qualifications


  • 8 hour shift, Monday to Friday, No nights, Weekends

Additional Job Details


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