Auto Body Shop Painter Jobs, Paint Operations Specialist Jobs | Dent Wizard, Miami, Florida

Dent Wizard
Miami, Florida

Essential job functions include:

Launch New Sites (60%)
Pre-Site Launch:

• Be on site at least two days before the site launch
• Assist with identifying and clarifying roles on the launch team
• Train and coach technicians
• Ensure supplies are ordered and storage and ready to deliver the product
• Define standard operating procedures (SOPs) as needed
• First few days – 2 weeks of Site Launch:
• Level set what repairs we will and will not repair with the launch team and customer
• Work with customer to understand and set expectations
• As a high-quality technician, produce the first few weeks to ensure the initial impression is excellent (High quality Paint/Wheel production)
• Utilizing specific surface preparation, the latest spray equipment and proven painting techniques, you will inspect, prepare, blend and finish vehicle surfaces (including touch ups to paint damage repair)
• Ensure technicians are using quality and standard operating procedures, maximizing vehicle flow, etc.
• Be the technical expert for paint service at the launch site
• Assess, demonstrate and train/coach up technicians who are at the launch site
• Train Operations Coordinator, Fixed Operations Manager, Lead Technician on standard operating procedures
• Participate in weekly Division Project Team call updates
• Complete a follow up check-in after a week or two with the launch team and local technicians

Troubleshoot to Sustain Service Excellence (20%)

• Ensure customer production expectations are being met at the launch site:
  1) Quality, 2) Production, 3) Workflow Integration
• Proactively identify paint technician related service gaps
• Develop and implement solutions to solve customer issues and areas where we are not delivering service excellence

 Improve Team’s Ability to Execute SOPs and Technology (30%)

• Assess, develop and train technicians to utilize high quality and standard operating procedures, maximizing vehicle flow, current technology, etc.
• Proactively develop and implement SOPs if none exist or they are not current
• Actively coach up technicians who are not able to perform at the expected service level
• Train Operations Coordinator, Fixed Operations Manager, Lead Technician on paint-related standard operating procedures

 Serve as SME Technician for the Division (20%)

• Be the division expert on paint-related processes, technology, service expectations, etc.
• On a limited basis, provide expert-level paint technician support across the Division
• Provide input on company-level paint training needs, methods, etc.

 Other Duties as Assigned

Competencies Required

• Paint Technician Expertise
• Initiative
• Teamwork and Collaboration
• Customer Focus
• Communication Skills
• Process and Planning Orientation

 Position Requirements

• 5+ years of auto painting experience
• Vision abilities including close, distance and color vision, depth perception and ability to adjust focus
• Great communication skills to interact with customers and build accounts
• Manual dexterity for repetitive-motion tasks
• Strong work ethic, self-motivation and the ability to work independently
• Toughness and grit to work outside in all kinds of weather
• Valid driver’s license and good driving record
• Minimum of 2 years in a position requiring customer interactions

Physical Job Requirements

• Viewing from and inputting data to a computer screen
• Physical stamina to frequently kneel, bend and squat, as well as lift up to 45 pounds

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

Need help finding the right job? Try Posting your resume with AUTOjobs.com | GO HERE to get started!