Automotive Customer Service Representatives

Automotive Customer Service Representative Sewell BMW, Midland, TX

Sewell BMW
Midland, Texas

Greeter/Customer Service Representative Opportunity at Sewell BMW – Midland, TX

Join the Sewell Family of Companies, a West Texas automotive leader since 1911, as an automotive customer service representative for Customer Service Representative jobs in Midland, TX at our BMW dealership. As a BMW dealership greeter and client experience specialist, you’ll create memorable first impressions, delivering exceptional dealership client experience specialist service in a 4.5-star Google-rated environment. This non-sales role is perfect for vibrant professionals eager to advance BMW greeter careers in Texas and excel in automotive customer service jobs in West Texas. Connect guests with our expert sales staff and thrive in our dynamic, family-oriented team in vibrant Midland, TX. Apply today!

Key Responsibilities:

  • Warmly greet guests arriving on the lot, fostering a positive and inviting experience.
  • Share product knowledge to highlight vehicle options that align with guests’ needs and preferences.
  • Build lasting relationships to enhance customer loyalty to the BMW brands.
  • Support dealership sales processes by gathering key guest contact information.
  • Showcase vehicle features through engaging demonstrations and test drives.
  • Assist with inventory management, including tracking, moving, and maintaining vehicle cleanliness.
  • Support vehicle deliveries to guests when needed, ensuring a seamless experience.
  • Stay current on Ford and Lincoln products, market trends, and certifications.
  • Maintain accurate guest records using Client Relationship Management (CRM) software.
  • Contribute to a clean, organized lot and dealership environment.

Qualifications & Requirements:

  • Comfortable working outdoors in various weather conditions.
  • Ability to stay active and on your feet for extended periods during the workday.
  • Strong interpersonal skills to initiate friendly, engaging conversations with guests.
  • Valid driver’s license with a clean driving record.
  • Ability to pass background checks and drug screening.
  • Passion for customer service and teamwork in a fast-paced environment.

Schedule:

  • Part-time and full-time options available: Monday–Saturday, 7:30 a.m.–5:00 p.m.

What We Offer:

  • Competitive Benefits: After a provisional period, access medical, dental, and vision insurance, 401(k) with company match, company-paid life insurance, and short-term disability.
  • Paid Time Off: Generous vacation and holiday pay to support work-life balance.
  • Career Growth: Paid training and continuing education to foster professional development.
  • Supportive Culture: Join a family-oriented team with a “welcoming, collaborative environment,” as praised by employees, where your contributions are valued.
  • Employee Perks: Supplemental insurance options and exclusive discounts on vehicle purchases and services.
  • Trusted Reputation: Work for a dealership with a 4.5-star Google rating, lauded for “exceptional service” and “friendly, professional staff.”

About Sewell Family of Companies:

Since 1911, the Sewell Family of Companies has been a trusted name in West Texas, creating a workplace where employees thrive and customers return. We are committed to fostering growth, celebrating the unique strengths of each team member, and supporting their journey to achieve their highest potential.

Sewell upholds a strong commitment to equal opportunity, hiring, training, promoting, and compensating based on talent and potential. We prohibit discrimination based on race, color, religion, sex, national origin, age, marital status, disability, citizenship, or any other characteristic protected by federal, state, or local laws.

Apply Today!
Ready to elevate your career with Sewell Family of Companies in Midland, TX? Submit your resume to join our team and work with top-tier brands! Apply Now for this exciting opportunity.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Sewell BMW
  • Location
    Midland, Texas
  • Posted
    3 weeks ago
  • Category
    Administration
    Sales / Management
    Entry Level
  • Region
    Southwest Central