Automotive Customer Service Representative | Sewell Ford Lincoln, Odessa, Texas

Automotive Customer Service Representative job Odessa, Texas, with Sewell Ford Lincoln, Auto Dealership Greeter opening

Sewell Ford Lincoln
Odessa, Texas

Greeter/Customer Service Representative Opportunity at Sewell Ford Lincoln – Odessa, Texas

Become a vital part of Sewell Ford Lincoln, a cornerstone of the Sewell Family of Companies with over a century of automotive excellence in West Texas since 1911. We’re looking for an enthusiastic, approachable Greeter/Customer Service Representative to join our Odessa, Texas dealership as the welcoming face of our sales team. This non-sales role is ideal for someone passionate about creating exceptional customer experiences, connecting guests with our sales experts, and showcasing the Ford and Lincoln brands. With our 4.5-star Google rating and family-oriented culture, Sewell offers a vibrant, rewarding workplace for you to thrive!

Key Responsibilities:

  • Greet guests warmly upon arrival, setting a positive tone for their dealership experience.
  • Share knowledge of Ford and Lincoln vehicles to match guests with ideal options.
  • Foster lasting customer relationships to build brand loyalty.
  • Collect and record guest contact information to support the sales process.
  • Demonstrate vehicle features through engaging presentations and test drives.
  • Assist with inventory tasks, including tracking, relocating, and ensuring vehicle cleanliness.
  • Support seamless vehicle deliveries to enhance customer satisfaction.
  • Stay informed on Ford and Lincoln products, industry trends, and certifications.
  • Maintain accurate guest data in Client Relationship Management (CRM) software.
  • Help keep the dealership lot and facilities clean, organized, and inviting.

Qualifications & Skills:

  • Comfortable working outdoors in varying weather conditions.
  • Ability to remain active and on your feet for extended periods.
  • Excellent interpersonal skills for friendly, engaging guest interactions.
  • Valid driver’s license with a clean driving record.
  • Ability to pass drug screening and background checks.
  • Passion for delivering outstanding customer service in a fast-paced, team-oriented environment.

Schedule:

  • Part-time and full-time options: Monday–Saturday, 7:30 a.m.–5:00 p.m.

What We Offer:

  • Competitive Benefits: After a provisional period, access medical, dental, and vision insurance, 401(k) with company match, company-paid life insurance, and short-term disability.
  • Paid Time Off: Generous vacation and holiday pay to support work-life balance.
  • Career Growth: Paid training and continuing education to foster professional development.
  • Supportive Culture: Join a family-oriented team with a “welcoming, collaborative environment,” as praised by employees, where your contributions are valued.
  • Employee Perks: Supplemental insurance options and exclusive discounts on vehicle purchases and services.
  • Trusted Reputation: Work for a dealership with a 4.5-star Google rating, lauded for “exceptional service” and “friendly, professional staff.”

Since 1911, the Sewell Family of Companies has been a trusted name in West Texas, creating a workplace where employees thrive and customers return. We are committed to fostering growth, celebrating the unique strengths of each team member, and supporting their journey to achieve their highest potential.

Sewell upholds a strong commitment to equal opportunity, hiring, training, promoting, and compensating based on talent and potential. We prohibit discrimination based on race, color, religion, sex, national origin, age, marital status, disability, citizenship, or any other characteristic protected by federal, state, or local laws.

Apply Today!
Ready to elevate your career with Sewell Family of Companies in Odessa, TX? Submit your resume to join our team and work with top-tier brands! Apply Now for this exciting opportunity.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Sewell Ford Lincoln
  • Location
    Odessa, Texas
  • Posted
    2 weeks ago
  • Category
    Dealership Support
    Sales / Management
    Entry Level
  • Region
    Southwest Central