District Operations Manager | Dent Wizard, Nashville TN

Automotive Fixed Operations Manager Jobs, District Manager Jobs, Dent Wizard, Nashville Tennessee

Dent Wizard
Nashville TN

Reporting to a Region Vice President, a District Manager oversees and leads all sales, operations, and employees within a defined geographic area. DM is responsible for both origination of business and fulfillment of services to customers.

Essential Duties & Responsibilities 

Sales and Business Development (25-35%) 

  • Work with RVP, RCDD and/or DSM to develop and execute a revenue growth plan aligned with Company strategy and objectives by developing new customers and expanding relationships.
  • Partner with DSM and RCDD to sell new customers and maximize existing business opportunities.
  • Build and solidify relationships with key customers and networks to initiate relationships with prospective customers.
  • Develop and implement sales solutions that ensure maximum penetration of customers and the market.
  • Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.
  • Align with National Sales and Marketing leadership to support business development and proactively promote services.

Operations (35-45%) 

  • Lead and manage a team to maximize effectiveness and efficiency of resources, technicians and capital.
  • Direct recruiting activities with hiring managers and talent acquisition resources to ensure top talent and proper staffing in support of existing customers and new business expectations.
  • Expediently and professionally addresses all customer, operational, and performance concerns.
  • Closely support direct reports/managers optimizing day-to-day operations.

Personnel (15-20%) 

  • Create a positive, productive working environment consistent with Dent Wizard’s Core Values.
  • Recruit, hire and retain technician base at or above budgeted targets.
  • Ensure managers possess the necessary skills and are empowered to identify and resolve customer and personnel concerns in a proactive, respectful, and fair manner.
  • Communicate regularly, consistently, effectively, and candidly.
  • Create and implement plans for managers and employees to be appropriately trained and equipped for current and potential business including technical, administrative and management skills.
  • Identifies performance issues and develops plans to address and redirect.

Administration (10-20%) 

  • Lead Q Process to ensure complete participation and drive Vital Few and MITs.
  • Lead and execute DW’s Blueprint Strategy to deliver Desired Superior Outcome expectations.
  • Responsible for achieving annual budget goals such as revenue and EBITDA.
  • Along with FP&A team, utilize quantitative tools to drive financial and operational performance.
  • Manage and deliver key metrics to exceed company goals.
  • Leads preparation of 7-step capital requests.
  • Evaluate and recommend investment decisions regarding headcount, coverage patterns, equipment, etc.

Required Qualifications 

  • Combined minimum experience of 3 years in a district route and auction leadership role required
  • Profitable management of a P&L of at least $1.5M in revenue annually
  • Experience managing other leaders and staffs of 20+
  • Travels overnight approximately 10 – 20%
  • Result-driven
  • Positive, motivating leadership style
  • Flexible, resilient, diplomatic, tolerant
  • Active listener; credible and persuasive communication style that empowers others and leads decisively
  • Successful strategy implementation and results
  • Track record of leading and implementing positive change

Preferred Qualifications 

  • District dealer route and auction experience both strongly preferred

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Dent Wizard
  • Location
    Nashville, Tennessee
  • Posted
    2 months ago
  • Category
    Body Shop
    Service Department
  • Region
    South Central