Service Advisor

Automotive Service Advisor | A Action Better Built Transmissions, South Miami, FL

A Action Better Built Transmissions
South Miami, Florida

Join a Trusted Transmission Specialist in the Heart of South Miami!

Location: South Miami, Florida
Job Type: Full-Time
Pay: $30,000 – $35,000 Annually
(This job has the potential for sales commissions, which will increase the range of pay to $55k-$60k per year. Additionally, we will provide other benefits after the initial probationary period.)

A Action Better Built Transmissions, a premier automotive repair shop in South Miami, FL, is seeking a dynamic Automotive Service Advisor to be the face of our customer service experience. As the key link between our clients and technicians, you’ll ensure seamless communication, build trust, and drive satisfaction while ethically promoting services in our busy 4-bay shop. If you’re a bilingual professional passionate about delivering exceptional service, join our team in a vibrant, community-focused environment!

Key Responsibilities:

  • Welcome customers warmly, listen attentively, and document vehicle issues accurately.
  • Clearly explain transmission and general repair needs in customer-friendly language.
  • Prepare detailed estimates, secure approvals, and create repair orders efficiently.
  • Coordinate service schedules to maximize productivity across four service bays.
  • Liaise with technicians to ensure clear communication and provide timely customer updates.
  • Promote preventive maintenance and additional services to meet customer needs.
  • Maintain precise records using shop management software and digital tools.
  • Follow up with clients post-service to ensure satisfaction and foster repeat business.
  • Assist with parts ordering in collaboration with the Parts & Inventory Specialist.
  • Adhere to shop safety, compliance, and operational standards.

What We’re Looking For:

  • 2+ years of experience as a Service Advisor, Service Writer, or in a customer-facing automotive role.
  • Bilingual in English and Spanish (required for the Miami market).
  • Working knowledge of automotive systems, with a focus on transmissions.
  • Strong organizational skills to manage multiple repair orders in a fast-paced environment.
  • Exceptional communication skills to simplify technical details for customers.
  • Familiarity with shop management software and digital inspection tools is a plus.
  • ASE Service Consultant (C1) certification is advantageous but not mandatory.

Why Join A Action Better Built Transmissions?

  • Competitive Pay: Attractive compensation based on experience and performance.
  • Supportive Environment: Work in a collaborative, community-driven shop that values your input.
  • Career Growth: Opportunities to advance as our South Miami location thrives.
  • Vibrant Location: Enjoy South Miami’s dynamic culture, sunny climate, and diverse community.
  • Efficient Workspace: Operate in a well-organized shop with four service bays, focused on quality and customer trust.

Why South Miami, FL?
South Miami offers a lively, multicultural community with a blend of urban amenities, proximity to Miami’s beaches, and a thriving automotive market. At A Action Better Built Transmissions, you’ll build a rewarding career while enjoying the benefits of this vibrant South Florida hub.

A Action Better Built Transmissions – Where Service Meets Excellence.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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