Service Advisor / Service Writer | Burien Japanese Auto Service, Burien, Washington

Automotive Service Advisor job Burien, Washington, with Burien Japanese Service, Auto Service Writer opening.

Burien Japanese Auto Service
Burien, Washington

Join Our Family-Oriented Team at a Trusted Japanese Auto Specialist!

🚗 At Burien Japanese Auto Service, a family-owned shop in Burien, Washington, we’ve built a reputation for integrity, quality, and exceptional care for over a decade. Specializing in Japanese vehicles while servicing a diverse range of makes, we treat our customers and team like family. We’re seeking a dynamic Automotive Service Advisor to be the welcoming face of our shop, ensuring seamless communication and outstanding customer experiences.

Key Responsibilities:

  • Warmly greet customers and attentively listen to their vehicle concerns 😄.
  • Accurately document repair requests and prepare transparent, detailed estimates.
  • Coordinate with technicians to prioritize repairs and keep customers informed on progress.
  • Recommend additional services professionally, focusing on customer needs without pressure.
  • Manage scheduling, parts ordering, and the end-to-end repair process efficiently.
  • Maintain precise records using shop management software for streamlined operations.

What We’re Looking For:

  • Proven experience as a service writer/advisor or strong customer service background with automotive knowledge.
  • Exceptional communication skills to connect with customers and team members effectively.
  • Strong organizational abilities to manage multiple tasks calmly under pressure.
  • Familiarity with shop management software (e.g., MaxxTraxx, Mitchell, Tekmetric, or Shop-Ware) is a plus.
  • A collaborative mindset with a genuine passion for delivering outstanding customer service.

Why Join Burien Japanese Auto Service?

  • Competitive Compensation: Attractive salary plus performance-based bonuses.
  • Work-Life Balance: No weekend shifts, ensuring time for your personal life.
  • Stable Work Environment: Consistent, year-round workload with no seasonal dips.
  • Supportive Culture: Join a friendly, drama-free team that values collaboration.
  • Comprehensive Benefits: Medical, dental, and vision insurance, plus an IRA with employer matching.
  • Time Off: Generous paid time off and holiday pay.
  • Career Growth: Access to ongoing training and professional development opportunities.

Why Burien, WA?
Located just minutes from Seattle, Burien offers a vibrant community with a small-town feel, excellent dining, and easy access to outdoor adventures. At Burien Japanese Auto Service, you’ll find a rewarding career in a shop where your contributions make a difference.

Ready to Join Us?
Apply by sending your resume (or a brief work history) and a short note about why you’d be a great fit.
Or drop by the shop in person — we’d love to meet you!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

Need help finding the right job? Try Posting your resume with AUTOjobs.com | GO HERE to get started!

  • Company
    Burien Japanese Auto Service
  • Location
    Burien, Washington
  • Posted
    5 days ago
  • Category
    Sales / Management
    Service Department
  • Region
    Pacific Northwest
  • Income Range
    80,000-90,000