Service Advisor | Village Pointe Toyota, Omaha, Nebraska

Automotive Service Advisor Positions in Omaha, Nebraska, Auto Dealership Service Advisor Roles, Entry-Level Opportunities, No Experience Necessary

Village Pointe Toyota
Omaha, Nebraska

As a Service Advisor, you will be the custodian of our customer’s experience in the service lane. You will serve as the initial point of contact for our customers, possessing extensive knowledge of product offerings, inventory requirements, technician scheduling, and customer service. From welcoming vehicle owners at the drive line to detailing the repair process, our Service Advisors are consummate professionals who take pleasure in assisting others. We invite those new to the automotive industry but with experience in customer service, retail sales, the restaurant sector, or hospitality to join us.

At Village Pointe Toyota, our goal is to turn every customer into a lifelong patron. We believe that content employees create satisfied customers, and we commend those who demonstrate a strong work ethic and sustained motivation. Each member of the Village Pointe Toyota team is vital to our success. We are committed to continuing the provision of the same distinguished service and value that our community has grown to expect from our dealership over the years.

Responsibilities

  • Oversee the flow of the Drive Lane to ensure customers receive prompt, courteous, and effective service.
  • Take ownership of the customer’s experience by completing additional tasks that allow the dealership to leave a positive impression.
  • Provide concierge support for all owner inquiries, via phone or in person, to ensure the customer is handled properly.
  • Ensure the daily inventory of technicians’ time is consistently allocated to service customers.
  • Distribute work among technicians efficiently.

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Omaha, Nebraska
  • Posted
    2 months ago
  • Category
    Service Department
    Entry Level
  • Region
    Central Plains
  • Income Range
    50,000-60,000