Automotive Service Advisor, Wilson, NC

Automotive Service Advisor Jobs, Wilson, NC 27896

Hubert Vester Auto Group
3717 Raleigh Rd Pkwy W Suite 100
Wilson NC 27896

Hubert Vester Auto Group is seeking an energetic, organized and detailed Automotive Service Advisor.

Hubert Vester Auto Group is a family-owned dealership priding ourselves in giving you the automotive career you’ve always wanted.  We strongly believe in training, coaching and promoting our most talented and hardworking employees from within.  We truly want to help you grow your career and are willing to invest in the right person.

Being a part of the Hubert Vester family is unlike any other dealership experience in the area. We believe in a work-life balance and rewarding those who work hard and exceed their goals.  Some of our benefits include paid holidays, opportunity to create your own schedule, free gym memberships and 401(k) company match.

If you believe you have the right skill set and have previous experience working in the automotive space or customer service industry, let us know, we want to hear from you!  Apply today to learn what it’s like to work at a dealership that gives you the skill set to be successful while working with a management team that has your best interest in mind!

Auto Dealer Service Advisor Jobs | Responsibilities:

  • Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into the service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers’ publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Auto Dealer Service Advisor Jobs | Requirements:

  • Be willing to accept personal improvement coaching
  • Customer service skills.
  • Sales experience.
  • Proficiency with computers and technology.
  • Excellent communication skills
  • Previous service advisor experience is a plus but not necessary

Auto Dealer Service Advisor Jobs | What We Offer:

  • Family-oriented work environment
  • Access to cutting edge technology in regards to CRM, marketing and digital resources
  • 401(k) with company match
  • Dental
  • Vision
  • Health
  • Paid holidays
  • Paid vacation
  • Paid training
  • Short and long term disability
  • Ongoing training sessions
  • Exceptional career progression and promotion from within


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  • Company
    Auto Jobs
  • Location
    Wilson, North Carolina
  • Posted
    3 months ago
  • Category
    Service Department
  • Region
  • Income Range