Automotive Service Director Jobs in Virginia | Service Director Newport News VA – Casey Auto Group Hampton Roads

Casey Auto Group
Newport News, VA

Casey Auto Group of the Virginia Peninsula is expanding and seeking top talent for automotive service director jobs in Virginia and service director jobs Newport News VA.

Are you an accomplished Service Manager or seasoned Service Advisor ready for the next step into Fixed Operations Director Hampton Roads? We’re looking for leaders with proven high CSI scores, a positive attitude, strong organization, and experience driving profitable service departments in high-volume service director Virginia roles as part of Casey Auto Group service leadership.

Our franchises include Chevrolet, Honda, Toyota, Subaru, VW, BMW, and Kia — perfect for dealership service director opportunities Virginia or Fixed Ops Director jobs in Newport News. As a family-owned group since 1958 with a loyal customer base and strong brand support, we offer an outstanding quality of life in the mild coastal Virginia Peninsula — surrounded by beaches, the Historic Triangle, and the Chesapeake Bay.

If you’re searching for automotive service director jobs near me Virginia or one of the best service director jobs Newport News VA in the Virginia Peninsula area (near Hampton and Yorktown), this is your opportunity to lead fixed operations with one of the area’s most respected dealership groups. Apply today and take the next step in your career with Casey Auto Group!

Responsibilities:

• Ensure that customers receive prompt, courteous, and effective service.
• Act as a liaison between technicians and customers.
• Take ownership of the customer experience by completing additional tasks, allowing the dealership to make a positive impression.
• Manage the hiring of technicians and service advisors.
• Conduct interviews and oversee new hires.
• Allocate work among technicians.
• Prioritize necessary services.
• Guarantee a positive experience at the dealership for customers.
• Provide concierge support for all owner inquiries, whether by phone or in person, to prevent any mishandling of customers.
• Invest quality time in building relationships with customers.

Requirements: 

• Candidates must have a minimum of four years’ experience in a high-volume service department.
• Knowledge of Reynolds and Reynolds is advantageous.
• The ideal candidates will be customer service index (CSI) oriented, technologically proficient, possess a positive can-do attitude, and have a strong drive for excellence.

What we offer:

• Competitive Pay Plan (Up to $200,000)
• Medical, Dental and Vision Insurance
• FSA/HSA
• Prescription Drug Coverage
• Life Insurance
• Short and Long Term Disability
• Legal Resources Coverage
• 401(k) Retirement Savings Plan
• Vacation and Holidays (4 weeks paid vacation and 6 paid holidays)
• Employee Discounts

As an equal opportunity employer, we do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic safeguarded by federal, state, or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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