Automotive Service Director Jobs Boerne Texas

Principle INFINITI
Boerne, Texas

Principle INFINITI of Boerne is seeking an exceptional Service Director to join our rapidly growing dealership.  You are a self-starter, who enjoys solving problems and managing many different projects at once. You understand the value of procedures, and yet you know when to think outside of the box. You are constantly helping our associate grow and learning their craft. You value the opportunity to support the associates. You maintain a strong level of enthusiasm, positivity and productivity with other associates throughout the dealership.

Who We Are

Principle Auto was founded on the desire to change the auto industry. Our purpose is helping people live a better life. We are in the business of building relationships, and we want to ensure that we are there for our guests throughout their journey.

Our Values are our Guiding Principles

• Great People- We are dedicated to our customers, both internal and external, to our work, and to each other.
• Unparalleled Service- We are proactive in our work. We aim to prevent fires instead of having to put them out. We strive to have a servant’s heart, and to be selfless in our conduct.
• Integrity- We are accountable to each other to do what is right. We keep our commitments.
• Defining Excellence- We make our colleagues better. We set each other up for success. We prioritize our work and deliverables in order to meet high yet reasonable expectations
• Enthusiasm- We aim to have fun every day. If it’s not fun, we find a way to make it so. We are open to new ideas and ways of thinking.

Who your customers are and how this role delivers

Your external customers are our clients, prospects and business community members. Your internal customers will be Principle Auto associates, our vendors and contractors. You’ll provide value by treating all customers with the highest sense of integrity, honesty and respect.

Requirements

The Service Director will over sea all of our service associate to ensure our customers have the best experience.

Responsibilities of the Service Director Include:

• Maintain excellent CSI surveys
• Able to train, coach, and develop associates
• Exceed the customer’s expectations as to the overall service experience
• Engaging and motivating the team to achieve key goals, performance expectations and best practice processes
• Attracting, developing and retaining the very best talent for the store
• Creating an exceptional customer experience to drive customer loyalty
• Ensuring the Service area is retail-ready with proper displays, point-of-purchase information and visible competitive pricing for maintenance products
• Managing the business in accordance with dealership and manufacturer requirements and processes
• Driving the business through a high-level of involvement in the day-to-day operations

Your Qualifications:

• Bachelor’s degree preferred.
• History of success in a Service Director position
• Must be proficient in English.
• Professional personal appearance.
• Ability to work comfortably with the public.
• Good verbal communication skills.
• Clean driving record.
• Valid state of residence driver’s license.
• Required to pass a drug test and background check.
• Ability to set and achieve targeted goals
• Proven ability to attract, develop and retain great talent
• Strong financial and business acumen and the ability to drive revenue and profitability
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology

Principle Auto maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

Need help finding the right job? Try Posting your resume with AUTOjobs.com | GO HERE to get started!