Automotive Service Manager | Ford of Harvey, Louisiana

Automotive Service Manager job Harvey, Louisiana, with Ford of Harvey, Ford Service Manager opening.

Ford of Harvey
Harvey, Louisiana

Automotive Service Manager Opportunity at Ford of Harvey

Ford of Harvey is looking for a seasoned and committed Automotive Service Manager to lead our service department in Harvey, Louisiana. In this role, you’ll oversee daily operations, drive exceptional customer service, uphold high-quality standards, and optimize profitability. We’re seeking a dynamic leader with strong organizational skills and deep expertise in automotive service operations to elevate our team and enhance the customer experience.

Key Responsibilities:

  • Lead and mentor service department staff, including technicians, service advisors, and support team members.
  • Streamline workflows and prioritize service requests to meet customer expectations and deadlines.
  • Foster high customer satisfaction by addressing concerns, resolving issues, and delivering outstanding service.
  • Manage costs effectively, including labor, parts, and inventory, to boost department profitability.
  • Develop and enforce service policies and procedures to enhance efficiency, quality, and customer satisfaction.
  • Stay informed on industry trends, emerging technologies, and best practices in automotive service management.
  • Analyze financial data to drive informed decisions and improve operational performance.
  • Utilize automotive service management software and systems proficiently.

Qualifications:

  • Proven experience in automotive service management or a related role.
  • Exceptional leadership and team supervision capabilities.
  • Strong organizational skills and effective time management.
  • Outstanding customer service skills with the ability to handle inquiries and resolve complaints.
  • Comprehensive knowledge of automotive systems, repair processes, and maintenance procedures.
  • Ability to interpret and analyze financial data to support business goals.
  • Proficiency with computer software and systems used in automotive service operations.
  • Valid driver’s license with a clean driving record.

Benefits:

  • Competitive annual salary ranging from $90,000 to $110,000.
  • Comprehensive health benefits, including medical, dental, and vision plans.
  • 401(k) retirement savings plan with employer contributions.
  • Generous paid time off and vacation policies.
  • Opportunities for professional development and career advancement.

About Ford of Harvey:

For over 30 years, Ford of Harvey has been a trusted Ford dealership serving the Harvey, Louisiana community. As part of the Ford family, we are committed to delivering top-quality automotive products and exceptional customer service. Join our dedicated team and contribute to a company that values its employees, fosters professional growth, and strives for excellence in everything we do.

Our Commitment:

Ford of Harvey is an equal opportunity employer, dedicated to creating an inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Ready to lead our service department to new heights? Apply today to join Ford of Harvey and make a lasting impact!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Harvey, Louisiana
  • Posted
    3 weeks ago
  • Category
    Service Department
  • Region
    South Central
  • Income Range
    90,000-100,000