Automotive Service Manager Jobs in New Jersey | $125K–$150K Hiring – Spirit CDJR Swedesboro

Spirit Chrysler Dodge Jeep Ram
1945 Kings Highway
Swedesboro, NJ 08085

Spirit Chrysler Dodge Jeep Ram Service Manager hiring—family owned and operated for 34 years in a fast-growing area and community—is seeking proven leaders for Automotive Service Manager jobs in Swedesboro NJ. We offer great benefits, 401k, paid vacation, and monthly car allowance in CDJR dealership service management roles South Jersey. If you have a proven track record with franchise dealership service manager jobs Swedesboro, forward your resume for immediate consideration—ideal for high paying automotive service manager careers near Philadelphia or Service Manager $125K–$150K Spirit CDJR NJ.

• Forecasts goals and objectives for the department and strives to meet them.
• Attends managers meetings.
• Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
• Strives for harmony and teamwork within the department and with all other departments.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Holds weekly department meetings.
• Directs and schedules the activities of all department employees.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Monitors technicians’ daily productivity reports and corresponding payroll records.
• Monitors and follows up on parts orders with the parts manager to ensure availability.
• Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Informs repair technicians of time allowances on each repair order.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Serves as liaison with factory representatives.
• Ensures the proper care, storage and inventory of special tools as well as shop equipment.
• Ensures that customers’ service files are up-to-date and readily available for reference.
• Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
• Prepares pricing guides and maintenance menus for frequent labor operations.
• Handles customer complaints immediately and according to dealership’s guidelines.
• Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
• Maintains safe work environment.

For a confidential interview, please apply below.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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