Automotive Service & Parts Manager | Hutchinson Mitsubishi, Warner Robins, Georgia

Automotive Service & Parts Manager job Warner Robins, Georgia, with Hutchinson Mitsubishi, Auto Dealer Fixed Operation Manager opening.

Hutchinson Mitsubishi
Warner Robins, Georgia

Automotive Service and Parts Manager Opportunity at Hutchinson Automotive Group

Hutchinson Automotive Group is seeking a seasoned Automotive Service and Parts Manager to lead our service and parts departments to new heights. This is an exciting opportunity for an experienced professional with a proven track record in dealership management to drive success, foster team growth, and elevate our brand. If you’re a forward-thinking leader with a passion for customer satisfaction and team development, apply now—this role won’t be available for long!

What You’ll Do:

  • Lead and oversee service and parts departments, including technicians, service advisors, call center staff, valets, and service lane operations.
  • Inspire, train, and develop team members to achieve peak performance and professional growth.
  • Forecast sales, gross profits, and expenses to drive departmental success.
  • Build customer loyalty by coaching advisors to deliver exceptional service and maintain high satisfaction standards.
  • Conduct weekly service department meetings and participate in manager meetings.
  • Maintain or exceed national average Customer Satisfaction Index (CSI) scores.
  • Address customer concerns promptly to ensure satisfaction and loyalty.
  • Train staff on dealership processes and procedures to ensure consistency.
  • Monitor technician productivity, ensuring vehicles are serviced accurately and on time.
  • Collaborate with external vendors and other dealership management teams.
  • Implement and refine customer relations policies to uphold outstanding service standards.

What We’re Looking For:

  • 3–5 years of automotive service management experience required.
  • Background as a service technician or strong technical knowledge preferred.
  • Deep understanding of new vehicle technologies and mechanical operations.
  • Exceptional customer service skills with a focus on building lasting relationships.
  • Proven ability to lead, motivate, and develop a high-performing team.
  • Analytical mindset with strong problem-solving and multitasking abilities.
  • Enthusiastic, self-motivated, and collaborative team player.
  • Excellent written and verbal communication skills.
  • Experience with CDK or similar automotive software.
  • Proficiency in Microsoft Office.
  • Stable work history with a commitment to excellence.
  • Valid driver’s license with a clean driving record.
  • Professional appearance and strong work ethic.
  • High school diploma or GED equivalent required.
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Ability to pass pre-employment testing, including background checks, motor vehicle record (MVR), and drug screening.

What We Offer:

  • High earning potential with competitive compensation.
  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) plan with company matching.
  • Paid vacation time.
  • Fast-paced, professional, and supportive work environment with a fun, team-oriented culture.

About Hutchinson Automotive Group:

For over 20 years, Hutchinson Automotive Group has been a trusted, family-owned dealership network serving Macon, Forsyth, Warner Robins, and Albany, Georgia. We offer new Buick, Cadillac, Ford, GMC, Kia, Mitsubishi, and Toyota vehicles, along with quality pre-owned options, and are dedicated to providing unparalleled customer service. Our collaborative team strives for excellence, and we’re looking for driven professionals to join us in delivering the best for our customers.

Our Commitment:

Hutchinson Automotive Group is an equal opportunity employer, committed to an inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Application Requirements:

  • Submit your resume with your application.
  • All applications are treated with strict confidentiality.
  • Candidates must pass pre-employment testing, including background checks and drug screening.

Ready to lead with excellence and grow with a top-tier dealership group? Apply today to join Hutchinson Automotive Group as our Service and Parts Manager!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Warner Robins, Georgia
  • Posted
    1 day ago
  • Category
    Parts / Management
    Service Department
  • Region
    Southeast