Automotive Toyota Service Advisor | Madera Toyota, Madera, CA

Automotive Toyota Service Advisor Jobs, Madera Toyota, Madera, California 93638

Madera Toyota
1300 Country Club Drive
Madera, CA 93638

Madera Toyota, an authorized Toyota dealership in Madera, California, is seeking a knowledgeable and customer-focused Automotive Toyota Service Advisor to join our team. As a Service Advisor, you will be the main point of contact for our valued Toyota customers, ensuring their service needs are met with expertise and care. This is an exciting opportunity to work in a fast-paced environment, collaborating with a professional team and delivering exceptional customer service.

Responsibilities:

  • Welcome and assist Toyota customers with their service requirements, promptly addressing their concerns and providing expert advice.
  • Actively listen to customer descriptions of vehicle issues, accurately documenting detailed information.
  • Conduct comprehensive vehicle inspections and diagnostics to identify necessary repairs and maintenance for Toyota vehicles.
  • Provide transparent and detailed explanations of service recommendations, including cost estimates and timelines.
  • Effectively communicate with Toyota-certified technicians to ensure accurate diagnosis and timely completion of repairs.
  • Maintain regular and open communication with customers throughout the service process, providing updates and addressing any additional concerns.
  • Uphold high standards of customer satisfaction, promptly and professionally resolving any complaints or issues.
  • Utilize dealership software systems to schedule appointments, manage service records, and process invoices.

Requirements:

  • Previous experience as an Automotive Service Advisor, specifically with Toyota vehicles, is highly preferred.
  • Excellent interpersonal and communication skills, with the ability to build trust and rapport with Toyota customers.
  • Strong problem-solving abilities and attention to detail to accurately diagnose Toyota vehicle issues.
  • Proficiency in using automotive service software and computer systems.
  • Ability to work in a fast-paced environment, multitasking efficiently and meeting deadlines.
  • High school diploma or equivalent; relevant certifications or training is a plus.
  • Valid driver’s license with a clean driving record.

We Provide:

  • Competitive Pay Plan
  • Paid Vacation
  • Health Insurance
  • Dental Insurance
  • Vision Insurance401k

Join our team at Madera Toyota, an authorized Toyota dealership committed to providing exceptional service to our valued customers. Apply today to take the next step in your automotive service career!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Madera Toyota
  • Location
    Madera, California
  • Posted
    2 months ago
  • Category
    Service Department
  • Region
    Pacific