Mechanical Claims Adjuster

Mechanical Claims Adjuster Role at APCO Holdings | Career in Norcross, GA

APCO Holdings
6010 Atlantic Blvd
Norcross, GA

Join a Leading Automotive Protection Company with Career Growth Opportunities!

Location: 6010 Atlantic Blvd, Norcross, GA 30071
Position Type: Full-Time

APCO Holdings, a trusted leader in automotive protection in Norcross, GA, is seeking a skilled Mechanical Claims Adjuster with an automotive technician background to join our dynamic team. If you have a knack for vehicle mechanics and a passion for customer service, this role offers a chance to leverage your expertise in a professional office setting with opportunities for advancement.

Key Responsibilities:

  • Evaluate mechanical breakdown claims by verifying coverage, contract details, and service history.
  • Approve or deny repairs, towing, and related services based on contract terms.
  • Negotiate labor and parts costs with repair facilities to ensure fair pricing.
  • Provide clear, accurate documentation for all claims and interactions.
  • Deliver exceptional customer service, addressing inquiries and resolving issues promptly.
  • Utilize flat-rate manuals and software to assess repair costs and claim validity.

What We’re Looking For:

  • High school diploma or equivalent.
  • Strong knowledge of automotive mechanical systems, repairs, and diagnostics.
  • Excellent communication and customer service skills.
  • Proficiency in computer systems and typing; familiarity with claims software is a plus.
  • Detail-oriented, organized, and able to work independently or in a team.
  • ASE or manufacturer certification is advantageous but not required.
  • Reliable high-speed internet for potential remote tasks.

Why Join APCO Holdings?

  • Competitive Pay: Attractive salary with performance-based growth opportunities.
  • Career Advancement: Clear paths for increased responsibility and compensation.
  • Supportive Environment: Work in a professional, team-oriented office in Norcross.
  • Norcross Advantage: Enjoy a vibrant, accessible location near Atlanta’s bustling economy.

APCO Holdings – Protect Vehicles, Build Careers.

Equal Opportunity Employer: APCO Holdings is a drug-free workplace, ensuring equal employment opportunities for all qualified applicants regardless of protected statuses.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    APCO Holdings
  • Location
    Norcross, Georgia
  • Posted
    5 days ago
  • Category
    OEM, Aftermarket
    Service Department
    Technician
  • Region
    Southeast