Automotive Sales Delivery Coordinator Jobs

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Automotive Sales Delivery Coordinator - Summary

Sells vehicle accessories and aftermarket services. Ensures customer satisfaction by professionally delivering vehicles to customers.

Automotive Sales Delivery Coordinator - Essential Duties

• Maximizes the profitability of each sale by selling vehicle accessories and aftermarket services and ensuring 100 percent turnover to F&I.
• Works with dealership departments and outside vendors to develop profitable, but competitive, pricing structure for aftermarket products and services.
• Verifies that all sales documentation and related paperwork have been correctly and fully completed.
• Supervises delivery preparation of all sold vehicles, ensuring that purchased options have been properly installed and that all features are fully operational.
• Coordinates delivery of vehicles to customers, providing tour of dealership facilities and introducing customer to appropriate dealership personnel including service manager or available service advisor.
• Develops, implements and maintains an owner follow-up program to encourage repeat and referral business, and ensures that every customer is satisfied with the delivery and performance of his/her car. Establishes procedures for addressing customer concerns or complaints promptly.
• Encourages new business by developing, implementing and monitoring a successful customer tracking and prospecting system.
• Maintains frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current leasing, sales and incentive programs.
• Helps salespeople close deals when necessary.
• Maintains professional appearance.
• Other tasks as assigned. 

Marginal Duties
[If applicable.]

Supervisory Responsibilities
[If applicable.]

Automotive Sales Delivery Coordinator - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Sales Delivery Coordinator - Education and/or Experience

• No prior experience or training.
• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Automotive Sales Delivery Coordinator - Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Automotive Sales Delivery Coordinator - Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Automotive Sales Delivery Coordinator - Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Automotive Sales Delivery Coordinator - Certificates, Licenses, Registrations

• State Sales License
• Valid Driver's License

Automotive Sales Delivery Coordinator - Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Sales Delivery Coordinator - Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.