Outside Parts Sales Representative Job Description

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Outside Parts Sales - Summary

Solicits parts business from assigned accounts through personal and phone contacts.

Outside Parts Sales - Essential Duties

  • Visits assigned customers.
  • Prospects for new customers.
  • Communicates parts orders to counter people. Advises whether status is stock or emergency.
  • Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering.
  • Reviews any special orders with the parts manager and obtains his/her approval.
  • Obtains parts manager's approval for any special pricing.
  • Advises counterperson on delivery instructions.
  • Follows up on parts orders to ensure that customers have been served properly.
  • Coordinates service sales with service salespeople.
  • Turns in completed call reports, time sheets and expense reports.
  • Updates customer records to reflect changes to customers' names, addresses etc.
  • Adds new customers to appropriate mailing lists.
  • Attends training seminars when possible.
  • Acts as a public relations liaison for the dealership.
  • Maintains professional appearance.
  • Other tasks as assigned.

Marginal Duties
[If applicable.]

Supervisory Responsibilities
[If applicable.]

Outside Parts Sales - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Outside Parts Sales - Education and/or Experience

  • Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Outside Parts Sales - Language Skills

  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Outside Parts Sales - Mathematical Skills

  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume and distance.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Outside Parts Sales - Reasoning Ability

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Certificates, Licenses, Registrations
[If applicable.]

Outside Parts Sales - Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Outside Parts Sales - Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.