Automotive Service Advisor, Greenville, KY

Automotive Service Advisor Jobs in Kentucky | Service Advisor Greenville KY – Pogue Automotive Group Western Kentucky

Pogue Automotive Group
Greenville, Kentucky

Pogue Automotive Group Service Advisor hiring Muhlenberg County is dedicated to creating lifelong customers through automotive service advisor jobs in Kentucky and service advisor jobs Greenville KY.

We believe that happy employees lead to satisfied customers, and we commend those who demonstrate dedication and motivation—whether in auto dealership service writer roles Western Kentucky, multi-brand service advisor Madisonville area, CSI-focused service writer Muhlenberg County, or high-performing service advisor Western Kentucky roles. Each member of our team plays a vital role in our success, making this one of the best service advisor jobs Greenville Kentucky offers in the region.

We are committed to consistently providing the high-quality service and value that our community has grown to expect from our dealership over the years. This is an excellent opportunity for experienced service advisor Owensboro Hopkinsville professionals, dealership service advisor openings Central City KY, or customer service advisor jobs Western Kentucky talent seeking Pogue Automotive Group service advisor careers, Pogue Automotive Group service department careers, and reliable service writer jobs Greenville KY in a supportive, multi-franchise environment near the Western Kentucky Parkway.

If you’re a driven professional ready to deliver exceptional customer experiences, apply today and join our team in vibrant Greenville, KY!

Responsibilities

  • Manage service orders and oversee the smooth operation of the Drive Lane, ensuring customers receive timely, polite, and high-quality service.
  • Enhance customer satisfaction by taking initiative on extra tasks that create a lasting, positive impression of the dealership.
  • Offer personalized concierge assistance for all owner inquiries—via phone or in-person—guaranteeing attentive and professional handling.
  • Maximize the daily allocation of technicians’ time, ensuring it is fully utilized to meet service customer demand.
  • Allocate tasks among technicians effectively to optimize workflow and productivity.
  • Address technical inquiries related to vehicle issues, warranties, services, and repairs with expertise and clarity.
  • Uphold Customer Happiness scores that meet or exceed company benchmarks.
  • Support vehicle diagnostics, coordinating the procurement of necessary parts and tools as needed.
  • Cultivate strong partnerships with factory representatives while promoting a collaborative and positive team environment.

Qualifications

  • Organized and amiable personality
  • Excellent communication skills with customers
  • Professional and well-maintained personal appearance
  • Solid history of positive customer satisfaction outcomes
  • Team-focused and self-driven
  • Capable of working independently with minimal supervision
  • Clean driving record and a valid driver’s license

Benefits

  • Health Insurance: Medical, Dental, Vision
  • Life Insurance (Provided by Employer)
  • 401(K) Retirement Plan with match
  • Paid Holidays
  • Paid Time Off

We are committed to being an equal opportunity employer, strictly prohibiting discrimination and harassment of any kind, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other trait safeguarded by federal, state, or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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