Automotive Service Advisor Jobs Oregon | Lum’s Auto Center (Warrenton, OR)

Lum’s Auto Center
1605 SE Ensign Ln
Warrenton, OR 97146

Lum’s Auto Center in Warrenton, Oregon, part of the Lum Family of Dealerships, is adding an experienced, enthusiastic, community-oriented Service Advisor to its growing service team, and this Automotive Service Advisor job is one of the more established automotive service advisor jobs in Warrenton, Oregon. The goal is to make every customer a customer for life, and the dealership believes happy employees make happy customers, rewarding people who work hard and stay motivated with commission based pay in a full time, day shift, in person position. The advisor handles intake, consultation, and advice on service and maintenance, walking each customer through their concerns, writing up the repair order, and presenting accurate estimates for every recommended service so there are no surprises at pickup. Once the vehicle is in the shop, the advisor tracks the progress of each service, keeps the customer updated on timing and approvals, and works with technicians and the parts department to keep the vehicle moving. Benefits include employer paying 90% of the premium for the employee only base plan, along with a Holiday Savings Plan and Employee Demo Program. Lum’s also gives back locally, with sponsorships including the Clatsop County Fair, Astoria Regatta, and Clatsop Community College, as well as scholarships for Astoria, Seaside, and Warrenton high school students.

In real hiring situations, service managers look for advisors who communicate clearly, explain technical findings in plain language, and stay organized when the drive is full, and the earning potential on a commission plan grows with that consistency and customer trust. Candidates with prior dealership advisor experience step in fastest, while strong customer-facing professionals from hospitality or retail with a genuine interest in cars are also considered. The position draws applicants from the North Oregon Coast, Astoria, Seaside, and Hammond, and it is part of the broader market of the Pacific Northwest and automotive careers across the United States. It can be found alongside other openings on an automotive only job board, where every job seeker is there for an automotive career and every applicant’s information goes directly to the employer’s hiring authority.

Earnings

• Commission-based pay
• Skilled advisors make upwards of $6,000 to $10,000 per month
• Full-time, day shift, in person

The setting

A customer’s visit, from your side of the desk

Before they arrive

• Respond to incoming calls
• Make sure potential customers know about current promotions

At the door

• Greet and assist customers, treating everyone with courtesy and respect
• Log customer details and comments in the system

Working out the problem

• Provide intake, consultation, and advice on service and maintenance
• Ask questions that help diagnose vehicle issues
• Offer logical diagnostic services or repairs in response to the customer’s concerns
• Give accurate estimates for every recommended service or repair

While the car is in the shop

• Track the progress of each vehicle service
• Answer customers’ questions about repairs and assessed costs

At pickup

• Accept payment when services are complete

Throughout

• Follow all company policies and procedures
• Help with other tasks around the dealership

Who thrives here

Top candidates are fun, loyal, empathetic, professional, and personable, with a passion for great customer service.

Requirements

• Good written and verbal communication skills
• Highly organized, with the ability to learn quickly
• Proficiency with Microsoft Office software and the internet
• Professional and personable demeanor
• Driver’s license with an acceptable driving record
• Ability to pass a criminal background check and pre-employment drug screen
• High school diploma or equivalent (preferred)
• 1 year of customer service experience (preferred)

Benefits

• Health insurance, with the employer currently paying 90% of the premium for the employee-only base plan (two plan options, with family coverage available)
• Dental insurance
• Vision insurance
• 401(k), after one year of employment
• Generous employee discounts
• Paid time off and holidays
• Holiday Savings Plan
• Employee Demo Program
• Employer donation matching
• Employee referral program
• Paid training opportunities
• Fun work environment

Take the U-turn

Take a U-turn from the usual and apply today.

Lum Family of Dealerships. Cars. Kindness. Community.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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