Automotive Service Director Jobs in California | Service Director San Jose CA – Del Grande Dealer Group Silicon Valley

Del Grande Dealer Group
911 Capitol Expressway Auto Mall
San Jose, CA 95136

$84K–$240K+ Annual Earning Potential | Lead Luxury Service Teams | Bay Area Excellence

Del Grande Dealer Group (DGDG) is seeking an accomplished Service Director to guide our service operations in the San Jose area for automotive service director jobs in California and service director jobs San Jose CA.

Our success is fueled by a distinctive culture of integrity, caring, performance, and efficiency—combined with innovative technology—to deliver 100% guest satisfaction every time. We invest in premium training and development to help leaders excel and grow as part of Del Grande Dealer Group service leadership in the Silicon Valley and South Bay CA region.

In this pivotal fixed operations director Silicon Valley role, you’ll oversee the entire service department, inspiring a talented team to achieve top performance while upholding DGDG core values, driving guest loyalty, and meeting all OEM standards in a high-volume service director South Bay CA environment. This hands-on leadership position is ideal for proven fixed ops professionals pursuing dealership service director near Palo Alto Cupertino opportunities or one of the best service director jobs San Jose California in the dynamic Bay Area market.

If you’re a results-driven leader ready to shape service excellence, mentor teams, and contribute to a high-performing, growth-focused organization in the heart of Silicon Valley, apply today to lead fixed operations with Del Grande Dealer Group!

Key Responsibilities:

• Lead, mentor, and develop service advisors, technicians, and support staff to unlock their full potential
• Establish and execute strategies to hit department goals, including budget creation and marketing initiatives for new business
• Foster strong team relationships and maintain a robust customer follow-up system to boost repeat and referral business
• Resolve guest concerns promptly to sustain elite CSI ratings
• Hire top talent, monitor performance, and ensure consistent, world-class service delivery
• Collaborate across departments to enhance overall guest experience and operational success

Qualifications:

• Minimum 5 years of proven Service Manager/Director experience in automotive retail
• Unwavering commitment to exceptional customer service
• High school diploma or higher (advanced education preferred)
• Valid driver’s license with clean record (DMV check required)
• Driven, collaborative leader eager to innovate and support team success

Compensation & Benefits:

• $84,000–$240,000+ annually based on experience and performance
• Comprehensive medical, dental, vision coverage
• 401(k) with company match
• Employee Assistance Program (free telemedicine & mental health support)
• Exclusive Employee Vehicle Purchase Program + 3-Year Service Maintenance Package
• Ongoing career advancement in a values-driven organization

If you’re a service leadership pro ready to elevate a high-performing team in one of the Bay Area’s premier dealer groups, apply today.

Del Grande Dealer Group – Where Guest Satisfaction Meets Leadership Excellence

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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